Terms & Conditions
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Troy's Custom Tees would like to thank you for your business!
***Please review your invoice for accuracy*** If you have any changes or corrections that need to be made, contact us immediately at 720-445-6522.
*Using Paypal* Please add 3.9% as you are responsible for the additional processing fee.
*Using credit or debit card. Please contact me directly at 303-257-0105. A 3.9% processing fee will be added to the balance due for credit or debit payments.
Troy's Custom Tees has a NO CASH REFUND policy. If we print anything other than what is stated on your invoice or mock up we will re-print your order but no money will be refunded. Please double check your final invoice and mock up to ensure you will receive exactly what you've ordered! There is a industry standard spoilage rate of 1% on all orders.
Client Provided Items - You are welcome to provide your own products for embellishment, although we cannot guarantee the items not ordered through our wholesale system. We do not charge for any misprinted piece, but we can’t replace an imperfect product (whether print or garment flaw), due to the nature of apparel and printing production.
***NO REFUND ON RUSH ORDERS*** We do not refund any money's on rush orders for any reason. All rush orders must be paid in full upfront.